Troomi Mobile Data: Parent-controlled internet access
For time away from home, Troomi offers mobile data to keep kids connected to the apps and services they need on the go. Parents can monitor data use, pause or restore mobile data, and add more data at any time through the Troomi Parent Portal.
How It Works
Connection for kids on the go
Mobile data from Troomi keeps approved apps and services connected when a child is away from Wi-Fi, whether they're in the car, at the park, or out with family. Mobile data is available on the Discover service plan.
Parent-controlled data access
Parents can monitor cellular data usage in the Troomi Parent Portal, and pause or restore access whenever they choose. Alerts are sent as a child’s data starts running low and again when it runs out, so parents know when it’s time to top up.
Flexible data connectivity
Families can choose the monthly data option that fits their child’s needs.
- Smart Data (1 GB at a slower speed), perfect for making sure apps are available on the go
- High-Speed Data (3 GB at full speed) for faster browsing and streaming music or videos
If your child needs more, one-time top-ups are available in the Parent Portal.
Only pay for what they need
Troomi's mobile data is available as an optional add-on and requires no contract. It renews monthly until you cancel, so you can connect them when they need it and save money when they don't.
What Parents Are Saying
We’ve been with Troomi for 3+ years and it has been a wonderful way to ease my middle schooler into the world of cell phone use and internet access.
Highly recommend it to any parents considering this as an option!
Lynda C.
Real Troomi Mom
How do I add mobile data to my child's Troomi phone?
Parents on the Discover service plan can add mobile data in the Troomi Parent Portal. It renews monthly until canceled, and one-time top-ups are available if your child needs more.
Will I be charged extra if my child exceeds their data limit?
No. You won’t be charged for going over. When your child uses all their data, most apps switch to Wi-Fi only until the next monthly reset or until you buy a top-up. Calls, texts, and a few essential apps, like location apps, keep working.
Does unused mobile data roll over?
Will I know when my child is running low on data?
Yes. You’ll get alerts in the Troomi Parent Portal and by email when your child has used 50%, 75%, and 100% of their data.
Does my child need mobile data to call and text?
No. Calls and texts, including picture messages, work without a mobile data add-on.
Is mobile data available on all Troomi service plans?
No. Mobile data is an add-on to the Discover plan only, and is not available on the Do and Dream plans.
Can I pause my child's access to mobile data temporarily?
Yes. The Troomi Parent Portal shows each child’s data usage, which is updated regularly, and lets you pause or unpause mobile data at any time. While data is paused, apps work on Wi-Fi only, and calls and texts aren’t affected.
How does the Troomi Parent Portal work?
Discover More Troomi Features
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