Questions & Answers

You’ve got questions, we’ve got answers! Whatever is on your mind, see what answers you can find in our knowledge base. It’s full of the helpful articles and resources you need to succeed!

Phone support is available Monday – Friday 8:00 am – 8:00pm (MT) Just give us a call at (866) 545-4222 for assistance!

You can also submit a ticket at any time via the “help” button on the bottom right corner of the parent portal or by sending an email to Tickets submitted via email or the parent portal will be handled during our support hours in the order they were received. The quickest way to get support for urgent needs is to call during our phone support hours. 

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Technical issues? Feedback or suggestions? Maybe you need a repair or replacement. In any case, we’re here to help! Visit our Support Center page to get in touch with us.


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Frequently Asked Questions

Asked and answered! Check out our collection of frequently asked questions for simple solutions to quick questions.