Need Help?

We’ll always be here to lend a listening ear or extend a helping hand. We want your experience with Troomi to be simply spectacular! How can we help?

Poke around this page to find frequently asked questions, return and exchange information, order updates and more. If you can’t find what you’re looking for, just fill out our contact form. Send us your SOS and we’ll be sure to respond in a jiffy.


Returns & Exchanges

Whether you’re dealing with dissatisfaction or a damaged device, we’ll do everything we can to turn your frown upside down. For a brighter day, just call us at the number below! 

(833) 487-6664


Feedback & Suggestions

What should we do differently? What can we do to improve? We want to hear it all: the good, the bad and the everything in between. Don’t be shy—send it in!


Order Status

Placed, processed or packaged?

Check your email regularly—we’ll send updates every step of the way.


Join our Email List

For helpful hints, technology tips, promotions, perks and more, subscribe to Troomi emails! No spam, no clickbait, no worries—we’ll send you only what you need and nothing that you don’t.


Contact Us

Can’t find the answers you’re looking for? Have something to say? Give us a ring, type up an email or send a letter in snail mail style. We’re here to help however we can!

Troomi Wireless
3300 Triumph Blvd. Ste. 100
Lehi, Utah 84043

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Frequently Asked Questions

Asked and answered! Check out our collection of frequently asked questions for simple solutions to quick questions.