Need Help?

We’ll always be here to lend a listening ear or a helping hand. We want your experience with Troomi to be simply spectacular, so how can we help? Send us your SOS and we’ll be sure to respond in a jiffy.

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Customer Service

Technical issues? Or maybe you need a repair or replacement. In any case, we’re here to help. For a brighter day, visit our support center.


Feedback & Suggestions

What should we do differently? What can we do to improve? We want to hear it all: the good, the bad and the everything in between. Don’t be shy—send it in!


Order Status

Placed, processed or packaged? Easily verify the status of your order by checking your Account page inside the Parent Portal.


Join our Email List

For helpful hints, technology tips, promotions, perks and more, subscribe to Troomi emails! No spam, no clickbait, no worries—we’ll send you only what you need and nothing that you don’t.


Contact Us

Can’t find the answers you’re looking for? Have something to say? In addition to calling Customer Service, you can shoot out an email or send a letter snail mail style. We’re here to help however we can!

Troomi Wireless
3300 Triumph Blvd. Ste. 100
Lehi, Utah 84043

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Frequently Asked Questions

Asked and answered! Check out our collection of frequently asked questions for simple solutions to quick questions.