We’ll always be here to lend a listening ear or a helping hand. We want your experience with Troomi to be simply spectacular, so how can we help? Send us your SOS and we’ll be sure to respond in a jiffy.
Technical issues? Or maybe you need a repair or replacement. In any case, we’re here to help. For a brighter day, please call us toll-free at the number below!
CALL (833) 487-6664
Weekdays: 7AM–11PM Eastern
Weekends: 8AM–8PM Eastern
Feedback & Suggestions
What should we do differently? What can we do to improve? We want to hear it all: the good, the bad and the everything in between. Don’t be shy—send it in!
Placed, processed or packaged? Easily verify the status of your order by checking your Account page inside the Parent Portal.
Join our Email List
For helpful hints, technology tips, promotions, perks and more, subscribe to Troomi emails! No spam, no clickbait, no worries—we’ll send you only what you need and nothing that you don’t.
Can’t find the answers you’re looking for? Have something to say? In addition to calling Customer Service, you can shoot of an email or send a letter snail mail style. We’re here to help however we can!
3300 Triumph Blvd. Ste. 100
Lehi, Utah 84043
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Frequently Asked Questions
Asked and answered! Check out our collection of frequently asked questions for simple solutions to quick questions.