Content Filtering: Safer messaging for kids
Troomi Content Filtering helps parents create a safer text messaging experience for kids. Content flagged as inappropriate is blurred or censored before the child sees it, and an alert is sent to the parent to let them know. Filter settings can be tailored to each child’s age and maturity level, giving them the independence to chat with friends freely within the boundaries set by their parents.
How It Works
Message and image filtering
Troomi software identifies potentially inappropriate content in incoming text messages, filtering for references to drugs and alcohol, sexual themes, profanity, bullying, and self-harm. Images including GIFs and emojis are checked as well, and will show up blurred on the child's phone. Outgoing messages flagged by the system trigger an alert to the parent.
Custom sensitivity levels
Families can choose between Low, Medium, and High sensitivity settings to adjust how aggressively potentially inappropriate content is identified and flagged by the system. These settings can be changed at any time to ensure the best fit for each child as they grow.
Parent notifications
Alerts are sent to parents when content is flagged so they can understand what their child is encountering and decide when intervention, guidance, or setting changes may be appropriate.
Part of Troomi's safe phone experience
Content Filtering works alongside tools like Safelisting and Screen Time Limits to give parents greater visibility over their child's digital experiences as they grow.
What Parents Are Saying
“My husband and I love the ability to easily monitor and control incoming and outgoing calls and texts. The parent portal is great and is extremely user friendly which is definitely a plus in my book.
I highly recommend Troomi and their services, they are truly amazing! “
Stacy B.
Real Troomi Mom
Frequently Asked Questions
What is Troomi Content Filtering?
Content Filtering is a tool that allows parents to set limits on the type of content their child can send and receive. Inappropriate or harmful text, images, emojis and videos are analyzed based on customizable sensitivity levels, limiting the child’s exposure to unwanted content, and giving parents valuable insights through the Troomi Parent Portal.
How does Content Filtering work?
Troomi analyzes incoming and outgoing messages for content that includes profanity, suggestive themes, violence, substance abuse, and/or self-harm. Based on sensitivity levels set by the parents, flagged text and images are blurred/censored to prevent the child from being exposed to inappropriate or harmful messages.
What types of content does Troomi filter?
Troomi analyzes text, images, GIFs and emojis for inappropriate or harmful themes. Parents are given controls to set filters for profanity, suggestive themes, violence, and substance abuse. These settings can be changed at any time through Troomi’s Parent Portal to customize the child’s level of independence as they grow.
Does Troomi filter both incoming and outgoing content?
Yes. Troomi analyzes content both sent and received by the phone. Outgoing messages flagged by the system trigger an alert to the parent, while incoming messages are received by the child with potentially harmful or inappropriate content blurred until approved by a parent.
What happens when inappropriate content is detected?
Inappropriate content detected in an outgoing message will trigger an alert to the parent. Incoming messages will be received by the child with potentially harmful or inappropriate content blurred until approved by a parent.
Can parents view their child's text messages and images?
Yes. Parents can review their child’s messaging activity at any time through the Troomi Parent Portal. This provides valuable insight into subject matter and context, enabling parents to step in with guidance when necessary.
Will my child know when content has been filtered?
Yes. Your child will receive the filtered message with flagged content obscured. Inappropriate or harmful words may appear as asterisks, while images or other visual content may appear blurred. This allows the child to recognize the message has been filtered without being exposed to the inappropriate content itself.
Can I change my child's Content Filtering settings at any time?
Yes. Content Filtering settings can be changed at any time through the Troomi Parent Portal. Start with age-appropriate settings, then customize the filters as your child grows, matures, and shows they’re ready for more independence.
Discover More Troomi Features
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You decide who they can connect with. Calls and texts are limited to contacts you approve.
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