Content Filtering: Safer messaging for kids
Troomi Content Filtering helps parents create a safer text messaging experience for kids. Content flagged as inappropriate is blurred or censored before the child sees it, and an alert is sent to the parent to let them know. Filter settings can be tailored to each child’s age and maturity level, giving them the independence to chat with friends freely within the boundaries set by their parents.
How It Works
Message filtering
Troomi software identifies potentially inappropriate content in both incoming and outgoing text messages. Flagged text is replaced by asterisks, while videos and images are replaced by a single blurred or placeholder image. Parents can set filter sensitivity levels for references to drugs/alcohol, suggestive content, profanity, and violence. There is an option to add words to watch for as well, and all references to self-harm are automatically flagged by the system.
Custom sensitivity levels
Families can choose sensitivity levels for each category to adjust how aggressively potentially inappropriate content is identified and flagged by the system. These settings are listed with suggested age ranges, and can be changed at any time to ensure the best fit for each child as they grow.
Parent notifications
Alerts are sent to parents when incoming and outgoing content is flagged. They can then view the blocked material in the Parent Portal to understand what their child is encountering and decide if intervention, guidance, or setting changes may be appropriate.
Part of Troomi's safe phone experience
Content Filtering works alongside tools like Safelisting and Screen Time Controls to give parents greater visibility over their child's digital experiences as they grow.
What Parents Are Saying
“My husband and I love the ability to easily monitor and control incoming and outgoing calls and texts. The parent portal is great and is extremely user friendly which is definitely a plus in my book.
I highly recommend Troomi and their services, they are truly amazing! “
Stacy B.
Real Troomi Mom
What is Troomi Content Filtering?
Content Filtering is a tool that allows parents to limit the type of content their child can send and receive. Inappropriate or harmful text, images and videos are analyzed based on customizable sensitivity levels, limiting the child’s exposure to unwanted content, and giving parents valuable insights through the Troomi Parent Portal. Messages are sent or received with the flagged content blurred or censored, and a notification is sent to the parent.
How does Content Filtering work?
Troomi analyzes incoming and outgoing messages for content that includes profanity, suggestive content, violence, and/or drugs/alcohol. Sensitivity levels for each category are set by the parents in the Troomi Parent Portal, and there is an option to manage a custom list of words to watch for as well. Flagged text, images and videos are blurred or otherwise censored to prevent the child from being exposed to inappropriate or harmful messages, and a notification is sent to the parent.
What types of content does Troomi filter?
Troomi analyzes text, images and videos for inappropriate or harmful themes. Parents are given controls to set filters for profanity, suggestive content, violence, and drugs/alcohol. These settings can be changed at any time through Troomi’s Parent Portal to customize the child’s level of independence as they grow. References to self-harm are flagged by default and will trigger an alert to the parent.
Does Troomi filter both incoming and outgoing content?
Yes. Troomi analyzes and filters content sent and received by the phone, and the parent is alerted in both cases. Flagged text is replaced by asterisks, and video and images, including GIFs and emojis, are blurred or otherwise censored.
What happens when inappropriate content is detected?
Inappropriate content detected in both incoming and outgoing messages will trigger an alert to the parent. Flagged text will be replaced by asterisks, while videos and images including GIFs and emojis will be blurred or otherwise censored.
Can parents view their child's text messages and images?
Yes. Parents can review their child’s messaging activity at any time through the Troomi Parent Portal. This provides valuable insight into subject matter and context, enabling parents to step in with guidance when necessary.
Will my child know when content has been filtered?
Yes. Your child will receive the incoming filtered message with flagged content obscured. Inappropriate or harmful words will appear as asterisks, while images and video will appear as a single blurred or otherwise censored image. This allows the child to recognize the message has been filtered without being exposed to the inappropriate content itself. Outgoing content, however, will only be shown filtered on the recipient’s device.
Can I change my child's Content Filtering settings at any time?
Yes. Content Filtering settings can be changed at any time through the Troomi Parent Portal. Start with age-appropriate settings, then customize the filters as your child grows, matures, and shows they’re ready for more independence.
Discover More Troomi Features
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You decide who they can connect with. Calls and texts are limited to contacts you approve.
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