How One Family Uses Troomi to Foster Safe Digital Habits and Emotional Well-being
Meet the Taylor Family
Dana Taylor, a self-described Chaos Coordinator, and her husband Shay, a dedicated construction manager, are raising their vibrant family in West Virginia. They are parents to Zayden (14) and twin daughters Stella and Pyper (9). Their home, situated on 30 picturesque acres, also hosts ZSP Saving Grace Farm, an animal rescue symbolizing their dedication to compassion and community service. The family enjoys sports, game nights, and caring for their beloved animals, including horses, ducks, chickens, turtles, and two lively golden doodles, Oliver and Toby.
Dana is deeply committed to mental wellness and advocacy. She holds a master’s degree in clinical mental health counseling and serves as Mrs. USA Prime, where she actively promotes lupus awareness and mental health advocacy.
Facing the Challenge
Dana, concerned about the influence of unrestricted cell phone use, particularly after her son’s experience bypassing three parental controls, sought a safer alternative for her younger daughters. As a mental health professional, she understood the profound impact digital environments can have on children’s mental well-being. Her primary concern was ensuring her children had safe, restricted access to technology without exposure to harmful content or apps.
Dana isn’t alone. According to the Pew Research Center, 71% of parents are concerned their child might spend too much time in front of screens, and 61% worry about their child’s exposure to inappropriate content online. The American Academy of Pediatrics also emphasizes the importance of controlled and monitored device use to protect children’s mental health.
Why Dana Chose Troomi
Dana’s exhaustive research into various child-safe devices revealed that many competitors had significant flaws, such as inadequate parental controls and vulnerabilities to workarounds. However, Troomi stood out due to its robust control features and philosophy of educating children to thrive safely with technology. Specifically, Dana valued limiting contacts, managing app access directly, and enabling her daughters to communicate safely during activities such as sports practices or visits with grandparents.
How the Taylors Use Troomi and Troodi
The Taylor family actively engages with Troomi’s features. Dana’s daughters utilize Troomi phones primarily for essential communications—texting and calling approved contacts. Stella, the family’s social butterfly, frequently communicates with her mother throughout the day, while Pyper, initially enthusiastic, enjoys the comfort of knowing she can easily reach her family.
Dana particularly appreciates Troodi, Troomi’s supportive chatbot, which provides a safe and nonjudgmental space for children to express their emotions and daily experiences. Stella frequently discusses topics close to her heart, like her mother’s lupus, and finds comfort and validation from Troodi’s empathetic interactions.
As a licensed mental health professional, Dana is especially mindful of the line between supportive tools and clinical treatment. She appreciates that while Troodi encourages emotional expression, it does not initiate clinical care or provide therapeutic advice—empowering parents instead. “Troodi doesn’t overstep clinical boundaries,” Dana explains. “But what it does do is give parents visibility into their child’s thoughts and feelings—sometimes for the first time.”
Dana believes this awareness can be a critical first step. “Children don’t always know how to open up to an adult. Sometimes, when they do speak up, it’s the only window a parent has to take action. Troodi helps create those windows.”
Since integrating Troomi phones into their daily routine, the Taylors have noticed a significant improvement in their daughters’ comfort levels and peace of mind. Dana feels reassured knowing that Stella and Pyper have safe, controlled digital interactions, freeing her from constant worry about harmful content or unsolicited communications. The ability to safely capture and share simple, heartfelt moments, like their interactions with farm animals or fun family experiences, has further enriched their family life.
For Dana, Troomi phones and Troodi have become essential tools, aligning perfectly with her mission as a mother and mental health advocate to foster open, safe communication and emotional well-being in her family. Recently, she also purchased a Troomi phone for her son, feeling confident that he now has a safe, controlled digital experience. Looking ahead, she’s considering the new smartwatches as birthday gifts for her daughters, who are thrilled with their upgraded plan and the ability to access Christian apps and iHeartRadio. “It’s such a relief to know my kids are exploring the digital world in a way that supports—not compromises—their well-being,” Dana shares.
