All the Features You Love + Mobile Data
Troomi’s new Mobile Data option keeps you connected and in sync with your kids. Anytime, anywhere.
Monitor Usage
See how much data is being used and when, so you’re always in the know.
Pause and Resume
Instantly pause data access to limit screen time or ensure focus, and resume it whenever you’re ready.
Stay Flexible
Add more data with a single click in the Parent Portal by selecting “Add More Data.”
Monitor Time Usage
View the specific times during the day when your kids are using data.
This is all controlled by the easy-to-use Parent Portal, where you can personalize your child’s phone to fit both your needs and theirs.
Add Mobile Data through the Parent Portal
See Why Parents Trust Troomi for Their Kids
Absolutely love the people at troomi best and fastest customer service I've ever experienced. Not only are they great the troomi phone is a blessing to all parents who worry about there kids helps keep them safe. And so much more!! I recommend them to all my friends with kids!! Keep up the great work and thank you.
We purchased a Troomi phone for our son for Christmas, and it's been wonderful! We've worked with support on permissions, and Caden recently did a great job helping us with troubleshooting. We highly recommend this phone for kids!
Great service for kids and younger teens.
Love the device tracking and the ability to limit phone time. Service was always clear.
Customer service was very helpful when my daughter lost her phone.
Love the device tracking and the ability to limit phone time. Service was always clear.
Customer service was very helpful when my daughter lost her phone.
Troomi was a great first phone for our daughter. Gave her only what she needed to contact us and her friends. No spam calls or texts. We were able to see her activity. Great customer support, especially Mara. Recommend Troomi for parents needing a way to connect with their children without all the unwanted other stuff.
Troomi is everything it should be as it is advertised, customer support is excellent, the app is very user-friendly and it instills peace of mind !
We love Troomi. I'm confident and comforted by the fact that my kids can have some freedom and responsibility with their phones while remaining safe. The customer service is also fantastic. Spoke with Caden about an issue I was having and the response was extremely polite, quick, and helpful. Definitely recommend this service for anyone with kids!
Troomi has been an easy, no nonsense phone for my child. I had to use the warranty and Liam K was so helpful in figuring it out. Super easy process and the best experience I've had on a long time dealing with product help. Great company. Great people!
We have used Troomi for 4 years, and my daughter was reluctant to give it up when the time came to get a standard phone plan for college. It was a great phone for middle school and most of high school too. Shout out to Cayden for a seamless deactivation as we move on. Thanks Troomi for a safe and easy to use phone!
My teenage daughter has had her Troomi phone for a year, and it's been such a positive experience! I love the peace of mind of knowing that we can stay connected with her while she's on youth group trips without worrying about unwanted or inappropriate content. Recently we had a minor issue with her Bible app, and Caden with Troomi support helped us resolve the issue quickly. We appreciate Troomi Wireless so much!
Am I able to manage which apps my child can access?
Troomi offers a curated app store featuring pre-approved apps. Parents can select from this collection to determine which apps are available on their child’s device.
Is there a contract?
No, Troomi does not require a contract. We offer flexible month-to-month plans.
If I receive a discounted or free phone, am I required to stay on a plan for a certain number of months?
Troomi has no contracts! If you decide to cancel within the first 30 days, just return the phone to us. After that, you’re free to come and go with no obligations.
Is web browsing available on the Troomi phone?
Yes, the Discover Plan lets you choose between the KidSmart® Browser—limited to parent-approved sites—or full access to Google Chrome.
Do I need to buy a Troomi phone, or can I just use my own and install the app?
You will need to purchase a Troomi phone since our software is integrated into the hardware.
What is the process for transferring my phone number to a Troomi device?
Simply provide your account number and transfer PIN from your previous carrier, and Troomi will handle the rest. The process typically takes a few hours to a day, during which you can continue using your previous phone. Please note there is a $30 fee for number transfer.
Does Troomi come with a guarantee?
Troomi has a 30-day, money-back guarantee! Return your device within 30 days of purchase for a refund minus shipping and any applicable repair fees.
What if my child already has a phone number?
You can bring the number with you! We make porting a number into Troomi as painless as possible. We’ll welcome you—and your phone number—with open arms. During the checkout process, you’ll see an option to port your existing phone number. All you need to do is input your phone number and PIN from your current carrier when prompted—we’ll do the rest!
What kind of phone does Troomi use?
Troomi uses Samsung Galaxy A Series phones, combining top-tier reliability with our exclusive safety features.
How fast and easy is setup?
Once your Troomi phone arrives, just follow three simple steps. In under 10 minutes, you’ll be ready to start customizing controls for your child’s phone.