Troomi vs. Pinwheel

The most customizable and affordable smartphone for kids and teens—designed with powerful parental controls and built-in safety features.

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Troomi vs. Pinwheel: Which is the best smartphone for kids?

Compare parental controls, safety features, and peace of mind, side by side.

Features	Troomi	Pinwheel
Set screen time limits	Phone time managed with one easy click	Phone time managed with one easy click
Option for unlimited picture texting	Send and receive photos with approved contacts	Send and receive photos with approved contacts
Pre-approved contacts	Kids can only call or text people you approve	Kids can only call or text people you approve
Built-in safe apps ecosystem	Pre-approved, safe apps only	Enables Play Store access with limited app availability
Option for unlimited group texting	Safe group chats with trusted contacts	No group texting available
Context when flagged words or images are detected	See the entire conversation	Images are only flagged if image sharing is turned off
Set your preferred email notification frequency	Daily, weekly, or real-time updates — your choice	Not customizable
No social media access	Blocked by default	Some platforms accessible
Blurred, flagged messages	Message blurred until approved	Doesn't flag messages, only images
Parental message review	Full control before child sees it	No alerts to the parents
Setup time	Plug-and-play in minutes	Requires configuration across apps/devices
Access to KidSmart™ browser	Customizable by age & content type	Open internet access

Feature Comparison

Troomi

Bark

Set screen time limits

Troomi and Pinwheel
Phone time managed with one easy click

Option for unlimited picture texting

Troomi and Pinwheel
Send and receive photos with approved contacts

Pre-approved contacts

Troomi and Pinwheel
Kids can only call or text people you approve

Built-in safe apps ecosystem

Troomi
Pre-approved, safe apps only

Pinwheel
Enables Play Store access with limited app availability

Option for unlimited group texting

Troomi
Safe group chats with trusted contacts

Pinwheel
No group texting is available

Context when flagged when flagged words or images are detected

Troomi
See the entire conversation

Pinwheel
Images are only flagged if image sharing is turned off

Set your preferred email notification frequency

Troomi
Daily, weekly, or real-time updates — your choice

Pinwheel
Not customizable

No social media access

Troomi
Blocked by default

Pinwheel
Some platforms accessible

Blurred flagged messages

Troomi
Messages blurred until approved

Pinwheel
Doesn’t flag messages, only images

Parental message review

Troomi
Full control before child sees it

Pinwheel
No alerts to the parents

Setup time

Troomi
Plug-and-play in minutes

Pinwheel
Requires configuration across apps/devices

Access to KidSmart™ browser

Troomi
Customizable by age & consent type

Pinwheel
Open internet access

Plans & Pricing

No contracts, cancel anytime

Features

Unlimited talk
Unlimited text
Pre-approved contacts
GPS location tracking
Easy-to-use parent portal
Content filtering
Text message monitoring
Screen time limits
Unlimited picture texting
Unlimited group texting
Access to safe browser
Access to safe apps

Do

$19.95/month

$19.95/mo.

Dream

$24.95/month

$24.95/mo.

Discover

$29.95/month

$29.95/mo.

Plans & Pricing

See Why Parents Trust Troomi for Their Kids

Gerald Gutierrez 3 months ago

I read several reviews on phone system to provide my 11 YO grandson a safe alternative cellphone, and I decided on Troomi's safe system. It is a choice I do not regret. When my grandson reported he was having issues with the Sim card, I place a service ticket, and followed up with a phone call. I spoke with Zane S the technician, and he quickly took the needed steps to resolve the issue. He communicated the requirements need on his end, then provided me with step by step instructions to get the Sim card issues corrected. I was respected as if I was a Troomi family member...

Great cellphone safe system, great support system. We made the right choice!

Gerald Gutierrez

...

Kimberly Bui 3 months ago

Love the idea of Troomi for my preteen daughter that is away at her various classes frequently. Ben helped get me situated and was very kind and knowledgeable! Being able to track my daughter and get in touch with her easily is a game changer.

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Brooke Romriell 3 months ago

The phones great, the parental controls are way better than other teen safe phones we’ve tried, and above all Troomi customer service has been amazing! Worked with Dallin P. Yesterday, and he went above and beyond to fix our phone issue. Incredible customer service skills!

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Madelyn Okamoto 3 months ago

We've had a great experience with Troomi and their customer service. Liam Kelly was very helpful in getting one of our lines ported out recently.

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Heather Gilchrist 4 months ago

We’ve loved our experience with troomi! It’s a great. Kid safe phone for the right age. My son is older now and transitioning to a “grownup” phone that meets his high school needs. Ending our time with Troomi was bittersweet but Sarah K made the process so easy and helped us port out his phone number too. Every time we’ve needed customer support, we’ve had an excellent experience. Zane was great recently too. They always follow up until the issue is fully resolved. I will be returning with our younger son when it’s his turn for a phone. Thanks, troomi!

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me irl 4 months ago

We have loved having a Troomi phone for our kids. It was a great way to help our kids learn to not just sit and play on their phone all day. We got the protection warranty on the phone (a must!) and Dallin P. was so helpful in getting it fixed for us! I would for sure recommend Troomi.

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Jessica George 4 months ago

We have loved Troomi. The service is perfect for having a way to contact our 12 year old but not ready to have full access to the Internet and Apps. My favorite part about Troomi is their customer service. They are always so helpful and quick to resolve issues. Sarah Keely helped me with my most recent issue and was incredibly kind and resolved my issue quickly!

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Adjust the phone to match your child's age and needs

Start with a basic phone for kids, then customize the settings to turn it into the ultimate feature-packed phone for teens.

Get notified about what's going on

The Troomi Phone provides parents with message previews, word clouds, graphs of who your child texts and when.

Safety You Can Trust

Safety is built into the Troomi phone from day one! Block unwanted apps, track GPS locations, monitor calls and texts, limit screen time, and keep kids safe with no social media or open internet.

Troomi Features

Message & Monitoring Analytics
Access insights across all message formats, including texts, images, videos and GIFs

Simple Remote Control
Easily manage settings, approve contacts, and control app access from anywhere.

Optional Troodi AI Chatbot
First AI chatbot with built-in safety measures for kids.

Screen Time Controls
Set personalized schedules and time limits for specific apps with ease.

Pre-Approved Apps
Select from over 120 apps that have been carefully reviewed and approved by Troomi.

Secure Browsing
Use our kid safe browser or disable the browser entirely.

Approved Contact List
Easily manage a list of trusted contacts your child can communicate with.

Call Usage
Track call logs, durations, and history in our parent portal.

Durability & Design

IP54 Splash & Dust Protection
Drop-resistant chassis to withstand bumps and tumbles
164.4 x 77.9 x 7.9mm | 200g

Display

6.7″ FHD+ Super AMOLED
Vision Booster
Blue light emissions shield

Camera

50 MP Wide
5 MP Ultra Wide
2 MP Macro

Biometric Security

Fingerprint ID
Face Recognition ID

Performance & Battery

Processor: Exynos 1330
Memory (RAM): 4 GB
Storage: 128 GB with option to upgrade
Battery: 5,000 mAh
Charging: Supports 25W

Software & Security (Kid-Focused)

Operating System: Android 14
Updates: Includes 6 years of security and OS upgrades
KidSmart^® OS: Troomi’s custom operating system

Connectivity & Features

Network: 5G Connectivity
GPS: Enables location services
Audio: Supports music streaming

Am I able to manage which apps my child can access?

Troomi offers a curated app store featuring pre-approved apps. Parents can select from this collection to determine which apps are available on their child’s device.

Is there a contract?

No, Troomi does not require a contract. We offer flexible month-to-month plans.

If I receive a discounted or free phone, am I required to stay on a plan for a certain number of months?

Troomi has no contracts! If you decide to cancel within the first 30 days, just return the phone to us. After that, you’re free to come and go with no obligations.

Is web browsing available on the Troomi phone?

Yes, the Discover Plan lets you choose between the KidSmart^® Browser—limited to parent-approved sites—or full access to Google Chrome.

Do I need to buy a Troomi phone, or can I just use my own and install the app?

You will need to purchase a Troomi phone since our software is integrated into the hardware.

What is the process for transferring my phone number to a Troomi device?

Simply provide your account number and transfer PIN from your previous carrier, and Troomi will handle the rest. The process typically takes a few hours to a day, during which you can continue using your previous phone. Please note there is a $30 fee for number transfer.

Does Troomi come with a guarantee?

Troomi has a 30-day, money-back guarantee! Return your device within 30 days of purchase for a refund minus shipping and any applicable repair fees.

What if my child already has a phone number?

You can bring the number with you! We make porting a number into Troomi as painless as possible. We’ll welcome you—and your phone number—with open arms. During the checkout process, you’ll see an option to port your existing phone number. All you need to do is input your phone number and PIN from your current carrier when prompted—we’ll do the rest!

What kind of phone does Troomi use?

Troomi uses Samsung Galaxy A Series phones, combining top-tier reliability with our exclusive safety features.

How fast and easy is setup?

Once your Troomi phone arrives, just follow three simple steps. In under 10 minutes, you’ll be ready to start customizing controls for your child’s phone.